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General codes of conduct

Like codes of ethics, codes of conduct are widespread and apply to many community workers. Codes of conduct can also be all encompassing or specific and particular.

The Migration Agents Registration Authority has a general code of conduct that applies to all registered migration agents in Australia. The code of conduct covers a range of subjects including:

standards of professional conduct
obligations to clients
relations between registered migration agents
fees and charges
record keeping and management
financial duties
duties of registered migration agents to employees
complaints
termination of services
client awareness of the Code.

Adherence to codes of conduct can be enforced where a community worker is a member of an association that has the authority to enforce a particular code of conduct or where a community worker works in an area that has a mandatory code of conduct.

Registered Migration Agents in Australia are required to be members of the Migration Agents Registration Authority and are required to comply with a Code of Conduct. This applies to commercial and non-commercial agents.
Adherence cannot be enforced where no code of conduct exists or where a community worker is not a member of an association that has the authority to enforce a particular code of conduct.

The Australian Counselling Association (the ACA) has a code of conduct that covers its code of ethics and its code of practice. The code of practice covers:

responsibility
anti-discriminatory practice
confidentiality
contracts
boundaries
competence.

When reviewing codes of conduct for your organisation (and accordingly, its community workers) questions that should be asked include:

is there a relevant code of conduct in place?
does it apply to the work undertaken and if so, is it mandatory or voluntary?
what is the nature of the code and is it enforceable?
does the code require change in order to comply?
if compliance is lacking what are the consequences?
do you have a policy on the relevance or application of any relevant codes?
how is that policy (and thereby the code) implemented?
how is that policy (and thereby the code) monitored?
how is that policy (and thereby the code) enforced?
how is that policy (and thereby the code) reviewed?