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Ethics and Conduct

This section looks at the obligations of community workers to follow frameworks that prescribe acceptable levels or standards of behaviour and conduct, particularly as they relate to what are often called ethical issues or ethical dilemmas.


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Key issues
While considering issues of ethics and conduct, it is important to know if any ethical or conduct frameworks apply to the organisation or worker and...


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Obligations of community workers and their organisations
Community workers have obligations to their clients, their employer or organisation and may also have obligations to Government and other bodies.


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The ethics, morals, values distinction
It is impossible to talk of ethics without first considering some complementary and related terms. The three terms: ethics, morals, values are easily...


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Codes of ethics
Codes of ethics are widespread and apply to many areas of community work and accordingly, many community workers. Codes of ethics can be all...


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General codes of ethics
General codes seek to provide an overall set of standards, covering a whole range of issues such as:


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Specific codes of ethics
Specific codes tend to address a particular area such as conflicts of interest or client confidentiality. They can take a number of forms:


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General codes of conduct
Like codes of ethics, codes of conduct are widespread and apply to many community workers. Codes of conduct can also be all encompassing or specific...


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Legislative frameworks
Legislative frameworks relevant to community workers include those that:


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Client Service Charters
Some agencies offer service charters that set out some guidelines about the relationship between client and agency as opposed to the codes of...