Townsville Community Legal Service Inc
About Townsville Community Legal Service
Areas of law and how we deliver our services
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Who are the Clients?

Clients are members of the public who seek services from community organisations. Clients may also be referred to as:

service users.

The name given within each service or organisation can be influenced by a range of factors including adoption of political, corporate or academic language, historical changes in language or terminology, political correctness, funding agreements or professional or other relevant practice frameworks.

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A word on political correctness
Political correctness is everywhere and permeates all levels and layers of society, culture and conduct.

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Where clients come from
Clients come from all over the place, including:

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Keep it simple and remain client-focused
Complexity in community sector systems presents a significant barrier to accessing services. It is important to ensure that you do not contribute to...